Executive Director
JP Morgan Chase
TJ brings nearly 15 years of experience leading architecture and engineering teams across financial services. She has a strong track record of driving change— modernizing platforms and aligning technology with business strategy. She’s passionate about bringing product and technology together to create meaningful, sustainable impact.
Beyond her day-to-day work, TJ stays actively involved in tech community events to connect with and learn from others who are shaping the future of our industry.
Outside of work, she’s a proud mom of two daughters, lifts weights to clear her head, and enjoys reading non-fiction.
Despite significant investment, many AI initiatives struggle to translate from pilot programs into meaningful operational impact. What’s holding lenders back — data limitations, integration challenges, or internal resistance to change? This session explores where implementation breaks down, how organizations are overcoming these barriers, and what it takes to turn AI into a scalable, day-to-day driver of efficiency and performance.
The mortgage industry has already embraced automation and AI through optical character recognition (OCR), automated underwriting systems (AUS), and verification of income and employment (VOIE) tools. But generative AI and agentic AI systems are poised to offer even greater efficiencies and opportunities. This expert panel will be a deep dive into the AI technologies that are reshaping the mortgage industry. Learn how to implement these advanced systems without catastrophe, mitigate risks and transform your operations, leading the way with intelligent automation in an increasingly demanding market.