Chance Jacob brings more than 15 years of experience in the software industry, spanning roles in support, business analytics, engineering, management, and product strategy. Over the course of his career, he has built a reputation for bridging technical expertise with business outcomes, leading cross-functional teams to deliver innovative, scalable solutions.
For the past two years, Chance has served as Product Development Manager at Mortgage365, where he provides engineering and product management leadership. In this role, he has guided the development of next-generation mortgage technology designed to help lenders modernize operations, improve efficiency, and compete in a rapidly evolving market. His blend of hands-on technical background and strategic product vision makes him a key driver of innovation within the company and a trusted partner to both internal teams and industry stakeholders.
Joey joined Mortgage365 in 2019 and has held various roles that shaped his deep expertise in the mortgage industry. As a licensed Loan Originator, he experienced firsthand the transformative power of technology in helping originators highlight the advantages and long-term value of homeownership.
Now serving as Product & Client Success Manager, Joey bridges product strategy and client success. He collaborates closely with product leadership to shape Mortgage365’s vision and translate customer feedback into impactful enhancements. At the same time, he partners with clients to craft tailored strategies that maximize adoption, retention, and borrower engagement. His work spans onboarding, implementation, and ongoing success measurement, ensuring clients achieve measurable outcomes while driving innovation in the Mortgage365 platform. Joey’s passion lies in helping both clients and product teams unlock new possibilities through technology, creating solutions that elevate the borrower experience and the industry as a whole.
Mario Palarca, Senior Director of Product Management at Iron Mountain, has over 20 years of experience in product strategy across banking, financial services, and lending. He develops transformative products to help organizations digitize and leverage their data, leading teams to launch solutions on Iron Mountain’s InSight Digital Experience Platform (DXP). This platform uses AI for content classification and enrichment and agentic automation, providing actionable insights from unstructured data and offering a “single pane” of glass for physical and digital assets.
Before Iron Mountain, Mario held leadership roles at Freddie Mac and Fannie Mae, where he modernized operations using technologies like Business Process Management Systems, AI/ML, Natural Language Generation, and Optical Character Recognition.
He holds a BBA from James Madison University, an MBA from George Mason University, and completed an executive leadership program at MIT Sloan. He is SAFE PO/PM, Prosci PMP and RMP, and Six Sigma Green Belt certified. Mario lives in Fairfax, VA, with his wife Beth and two children, Molly and Allie.
Paul Orlando, Chief Strategy Officer at Lender Price, brings 38 years of mortgage and financial services experience, focusing on leading several different technology initiatives and playing a key role in overseeing areas such as corporate strategy, product innovation, and process enhancements for the company.
Previously, he spent over 20 years at Flagstar Bank, serving as SVP of Development and later CIO of Mortgage Lending. He also held CIO roles at Home Point Financial and UWM, where he managed technology infrastructure and stabilized mortgage systems.
Ernie Graham is CEO and Co-Founder of Homebot, which he started in 2015 with a simple but powerful idea: instead of making people feel rich, help them actually become rich through smarter home finance decisions.
Ernie’s entrepreneurial journey is nothing short of remarkable. His academic background includes a Bachelor’s degree in Computer Science from the University of Kentucky and a Master of Business Administration from the University of Tulsa. What sets Ernie’s career apart is his divergence from familial roots in engineering to enter the fiercely competitive domain of sales in Silicon Valley. In 2010, he founded Social BIOS, where he served as Chairman, and in 2015, he co-founded Homebot, which was sold to private equity firm Alpine Partners in 2021. Through these experiences, Ernie solidified his standing as a major influencer in the real estate fintech sector.
Fair warning: he’s got strong opinions about market opportunities and isn’t shy about sharing them.
Amit Gupta is the Co-Founder and CEO of Opensense. He leads the company’s vision and strategy, helping organizations transform everyday email communication into a powerful channel for branding, compliance, and growth. With a focus on innovation and customer success, Amit drives Opensense’s mission to make every email a brand moment that delivers real business outcomes.
Bobby is the Co-Founder and Chief Customer Officer at Opensense. He works across all areas of the business to ensure customers get maximum value from the platform every day. From building strong relationships to driving account growth, Bobby is focused on helping organizations turn their everyday communication into meaningful business outcomes.
Mark Hansen is Executive Vice President of Product at CMG Financial, bringing over 20 years of experience in the mortgage industry. With a unique blend of software engineering expertise and product leadership, Mark has led transformative initiatives across both lender and vendor environments. His career spans direct retail operations as well as technology platforms, giving him a well-rounded perspective on the challenges and opportunities in modern mortgage lending. At CMG, he focuses on building scalable, customer-centric solutions that drive innovation and improve both the loan officer and the borrower experience.
Carissa is a dynamic sales leader with deep expertise in SaaS and mortgage technology. Currently Head of Sales at Cloudvirga, she drives revenue and market expansion through innovative strategy, team leadership, and cross-functional collaboration in the digital mortgage space.
With over a decade of experience, Carissa has held high-impact roles across organizations like Stavvy, ReverseVision, and UNMB Home Loans. Her strengths span partner strategy, enterprise sales, reverse mortgage consulting, and building scalable sales processes from the ground up.
Carissa brings a proven track record of transforming sales teams, exceeding growth targets, and aligning go-to-market efforts across product, marketing, and customer success. She’s known for turning strategy into execution — and results.
Having graduated from WVU in 2004 with a Bachelors in Finance, Christopher started his career during one of the most unprecedented highs in the real estate industry. He navigated the raging rapids of the lending market and gained invaluable experience in identifying strategic areas of potential growth. Then during the subsequent recession, he studied government reformations to understand how to pilot the new topography mapped out by the CFPB and to also find new areas of profitable expansion within the fintech industry.
In 2015, Christopher’s background and expertise caught the attention of an executive team of a company later to become Cloudvirga. Over his tenure at Cloudvirga, Christopher has used both his professional successes and failures to drive key areas of product improvement and development. His personal mantra has always been at the core of this strategic approach: ‘find the best and make it better.’