Agenda

DIGITAL MORTGAGE agenda is bringing together the leaders shaping what’s next in mortgage, alongside cutting-edge tech demos, high-impact networking, and practical strategies to modernize the borrower experience.

Apply to speak at this year’s conference and become part of the conversation.

 
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Monday, September 14, 2026
6:00 pm
Welcome Reception
1 hr 20 min
Tuesday, September 15, 2026
8:00 am
Registration & Networking Breakfast
1 hr
9:00 am
9:05 am
Keynote Address  Protecting and Expanding Your Ecosystem
40 min

In a landscape dominated by large digital brands, relationships remain critical — but they must evolve. This session focuses on how lenders can modernize and deepen partnerships with realtors, builders, servicers, and investors using better data, smarter integrations, and more transparent communication. Discover how to turn your external ecosystem into a durable competitive advantage in Production’s Next Frontier.

9:50 am
Fireside Chat  Buy vs. Build in the Age of AI: Making the Right Bet in Mortgage Technology
30 min

As AI becomes central to competitive advantage, the buy vs. build decision is taking on new urgency. Should lenders develop proprietary AI capabilities in-house to maintain control and differentiation, or partner with external providers to accelerate deployment and keep pace with innovation? In this session, we explore how organizations are evaluating this trade-off across speed, cost, data ownership, and long-term scalability — and how to strike the right balance in an increasingly AI-driven mortgage landscape.

10:20 am
Networking Break
25 min

Recharge and connect during our morning break session. This brief intermission provides the perfect opportunity to grab a cup of coffee, network with peers and prepare for the rest of the day’s engaging sessions.

10:45 am
Consumer Insights Track-The New Closing Experience: Meeting Borrower Expectations in a Digital-First Market
30 min

Consumers are increasingly comparing their mortgage experience to other digital experiences (e.g., banking, e-commerce). This survey explores where lenders are succeeding — and where the gaps are in delivering on the best digital experiences for today’s consumers

11:20 am
Demo Group 1
1 hr
11:25 am
Networking Lunch
2 hr
2:05 pm
Powering the Modern Mortgage: The Strategic Value of Fintech Partnerships
30 min

As the mortgage ecosystem becomes more complex and technology-driven, lenders are increasingly relying on strategic partnerships to accelerate innovation and stay competitive. In this session, leading organizations share how they are collaborating with specialized technology partners across servicing, risk, and operational infrastructure to enhance efficiency and improve the borrower experience. Learn how the right partnerships can extend capabilities, reduce time to market, and play a critical role in building a modern, scalable mortgage platform.

2:40 pm
Demo Group 2
1 hr
3:40 pm
Networking Break
25 min

Fuel up on insightful dialogue and connect with fellow professionals who share your goals during this networking break.

4:05 pm
Show Me the ROI: Proving Results From AI Projects
30 min

AI investment is accelerating — but proving its value remains a challenge. How are lenders measuring success beyond cost savings, and what does meaningful ROI actually look like? This session breaks down how lenders are developing metrics for success and tying AI initiatives to real business outcomes, from cycle times to profitability

4:40 pm
The Future of Production: Super Producers or Armies?
30 min

Production teams — whether individual loan officers or high-producing groups — are now responsible for both sourcing business and managing the pipeline. But what’s the winning model: building armies of consistent producers, or investing in a smaller number of high-performing teams driving outsized volume? This session explores how lenders are navigating this tension, the growing expectation for LOs to manage their own technology and workflows, and what production models are proving most effective in today’s market.

5:10 pm
Opening Night Cocktail Reception
1 hr 50 min
Wednesday, September 16, 2026
8:00 am
Networking Breakfast
1 hr
9:00 am
9:10 am
Megalenders: Market Evolution or Market Illusion?
30 min

As large, technology-enabled lenders continue to scale through automation, centralized operations, and data advantages, many are asking whether the “megalender” era represents a permanent transformation of mortgage production. Is this true market evolution — or another digital lending wave that will plateau as conditions shift? This session examines what’s structurally different in 2026, and what it means for competition, margins, and long-term strategy.

9:45 am
Case Study  Does Execution Drive Value? Rethinking the Link to the Secondary Market
30 min

As digital loans become more data-rich, expectations from investors are evolving. How much does production quality really impact pricing, execution, and salability? This session explores the growing connection between how loans are produced and how they perform downstream.

10:15 am
Networking Break
30 min

Recharge and connect during our morning break session. This brief intermission provides the perfect opportunity to grab a cup of coffee, network with peers and prepare for the day’s engaging sessions.

10:55 am
AI in Action: From Rollout to Reality
30 min

Despite significant investment, many AI initiatives struggle to translate from pilot programs into meaningful operational impact. What’s holding lenders back — data limitations, integration challenges, or internal resistance to change? This session explores where implementation breaks down, how organizations are overcoming these barriers, and what it takes to turn AI into a scalable, day-to-day driver of efficiency and performance.

11:20 am
Demo Group 3
1 hr
12:30 pm
Networking Lunch
1 hr
1:35 pm
Can Regulation Keep Up? Data Breaches, Liability, and the Pace of Innovation
30 min

As lenders adopt more advanced technologies and expand their digital ecosystems, the pace of innovation is outstripping the speed of regulation. In the wake of rising data breaches and increasing legal scrutiny, questions around accountability, liability, and oversight are becoming more urgent. This session explores whether current regulatory frameworks are equipped to address modern risks — and what lenders must do to navigate uncertainty while continuing to innovate.

2:10 pm
Demo Group 4
1 hr
3:10 pm
Networking Break
30 min

Fuel up on insightful dialogue and connect with fellow professionals who share your goals during this networking break.

3:40 pm
Beyond the Transaction: Who Owns the Borrower Relationship After Close?
30 min

If 2025-2026 taught us anything, it’s that originations and servicing are finally, officially converging, which makes lenders more cycle-proof and customer retention more probable. But are we hitting our industry’s ‘customer for life’ vision yet? What efficiencies are the big lender/servicer M&A deals producing? And what about the post-origination customer experience for all the other lenders without huge servicing books? This session explores the winning customer for life playbooks for 2027.

4:15 pm
4:35 pm
Closing Cocktail Reception
1 hr

Savor handcrafted drinks, indulge in delectable bites, and enjoy the company of fellow attendees in a relaxed and vibrant atmosphere at our closing reception.